Refund Policy

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At Horror Hub Marketplace, we strive to ensure that our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a hassle-free return policy.

Returns will be accepted within 30 days of the date of purchase, provided that the item is unused, in its original packaging, and in resalable condition. To initiate a return, please contact our customer service team and provide your order number and reason for return. We will provide you with instructions on how to return the item.

Please note that some items, such as digital downloads, are non-refundable. Additionally, customers are responsible for any return shipping costs unless the item is defective or damaged upon receipt.

Once we receive the returned item and confirm that it meets our return policy requirements, we will issue a refund to the original payment method within 7-10 business days.

At Horror Hub Marketplace, we value our customers and are committed to providing excellent customer service. If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team.